Avantis provide back-office services within the insurance industry and can deploy resource to support MGA’s launch their services quickly and efficiently. Through Arena Systems they have developed a suite of excellent system solutions that can cope with varying levels of risk complexity.
Part of the Arena Systems service offering includes the Actor II software which provides a full end to end insurance system capturing all relevant data from initial enquiry through to capacity settlement. Actor II provides risk data capture, policy production, premium transactions, claims management, cashbook and ledger management, aged debt monitoring, MI reporting and capacity bordereaux production. Unipro and Arena have been working together to replicate the existing Actor II system on a more modern and scalable platform – Actor III.
Actor III project objectives:
- Actor III must be built on a modern technology platform
- The new solution must be both commercially and technically scalable
- It must have a supportable enterprise codebase
- All clients on the Actor II system will need to be migrated over as the project goes live
Challenges/Pain Points
Due to significant growth Arena Systems requires their Actor II system to be expanded and scaled up in order to meet the new demand. However, Actor II was unable to meet the requirements as it uses an unsupported codebase.
Unipro in partnership with OutSystems has undertaken the Actor III project, which aims to resolve the
challenges of Actor II’s scalability and the move to a new modern technology platform with supportable enterprise code.
This project was broken down into initially six phases comprising of project scoping and building out three different functionality requirements. Unipro was able to add value by supporting Arena Systems with upskilling their team through augmented resources, resulting in an additional three phases being added to the project. Unipro today continues to work closely with Arena Systems supporting their team and latest innovations.
“”The Unipro team are incredibly friendly and easy to work with. Their sheer breadth and depth of knowledge when it comes to planning and executing our digital project within Low-Code has been invaluable to Arena Systems.
Andy HibbsDirectorArena Systems Group
How We Work
Throughout the partnership, Unipro has run collaborative workshops, road mapping sessions to outline key functionality and design, while scoping new innovative enchantments which have been added to the backlog for future iteration and development. Our agile methodology was introduced to Arena and utilized as a framework as a framework to ensure a fast and efficient project delivery. Unipro has for many years used agile methodology to deliver successful enterprise-scale projects.
Morning daily stand-up meeting
Sprint demo
Sprint planning sessions
Entry Criteria
Before commencement of each phase of work, from discussions with Arena Systems, Unipro built a detailed Statement of Work (SOW) outlining the goals and deliverables for that phase. The SOW outlines the high-level deliverable for the phase of work from planning, scoping, and product backlog review sessions with the client.
Exit Criteria
Unipro worked with Arena Systems to define the criteria for acceptance of work being delivered. Unipro runs Quality Assurance (QA) on the work being delivered by the delivery team. Before work is handed to the client for review and acceptance sign -off:
Not until the work has been signed off by the QA team is it handed to the client for final review, acceptance, and marked as complete. At the end of each phase of work- or sprint depending on how the project phase has been set-up the team meets to review progress and generate project reports, usually in the form of burndown charts and feedback to retrospectives.
Work
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