How we work

CREATING EXPERIENCES

Discovery & Insights 

Every relationship starts with getting to know each other, including your goals, business context and technical landscape.

Our team are experts at learning who your users are, what they’re trying to achieve and what’s stopping them. Our discovery framework is centred on the context and understanding of the problem to be solved. We’ll ask you lots of questions, not because we haven’t done our homework, but to ensure your key stakeholders are ‘on the same page’ with a shared project vision.

We’re well practiced in robust project management, with processes born from the principles of Service Design and Scrum methodology. We continually invest heavily in our people, from concept to completion you’re in safe hands.

CREATING EXPERIENCES

Solution Development 

We embrace Agile development principles that we’ve engineered to suit the agency and client working relationship, integrating our team with yours with a shared mission to deliver incremental value to your business

The development schedule is kicked off with a planning session, which focuses on breaking down key features into manageable tasks. These tasks are then prioritised against our value maps, service design, epics and release plan. Rapid application development drives the creation of prototypes and proof of concept before building MVPs. We deliver the most important features first in collaboration with your internal team, driving incremental value into your business.