Process Automation
Increase business efficiency and delight users with effective process automation
Process automation plays a vital role in many digital transformation programmes by streamlining operations, reducing costs, and enhancing efficiency. Yet many businesses struggle to implement process automation initiatives due to technological, organisational, or operational factors.
We can help make clear progress with process automation projects and kickstart digital transformation programmes.To find out what we can do for you, contact us today.
Our experience
We understand the challenges of Process Automation
We see many organisations invest in process automation as part of their digital transformation strategy, yet it is estimated that nearly 88% of automation projects experience major challenges that threaten the feasibility of the project itself. These include:
- Lack of strategy
- Weak planning
- Poor implementation
- Undefined outcomes
- Not future-proofed
Before any process automation project starts, it’s important to clearly understand which processes need to be automated and why. It’s equally important to have a clear understanding of the desired outcomes. Finally, it’s essential to define the impact automation will have on these processes.
OUR APPROACH
Process Automation
In our 25+ years’ experience, we have found the following methodology to be the most effective in successfully delivering process automation projects.
1
Review existing processes
We learn about your current business processes, including pain points, and goals from key stakeholders, using domain storytelling and use case mapping.
2
Map out an automation strategy
We create a roadmap for the process automation journey from design to execution, ensuring we understand the aims.
3
Design the automation
Our team of design specialists create automated processes built around your goals, delivering a proof of concept early on to allow for rigorous testing.
4
Build the automation
A dedicated Project Manager oversees the implementation, continuous monitoring, and optimising of the new automated processes to ensure they provide value and align with the project goals.
5
Ongoing support
After implementation, our team of specialists provide the training and support needed to ensure the success of the automated processes.
The unipro way
The 6 Step Process
1
Strategic Consulting
Understanding your business needs and translating them into cutting-edge digital visions with a roadmap that brings them within reach
2
Design Excellence
Crafting user experiences that set industry benchmarks for engagement and satisfaction.
3
Prototype Development
Bringing visions to life with functional prototypes for clear validation.
4
Proof of Concept
Testing technology solutions to ensure real-world compatibility.
5
Rapid Development
MVP productization, focusing on seamless data integration and visualising the single truth of information.
6
Built to Scale
Creating high-performance, secure platforms and nurturing teams for sustainable growth.
Additional services
Related services for process automation projects
We have a number of tools at our disposal that can businesses with the challenge of process automation. To learn more about some of these services, please clinks the links shown or contact the team today.
Rapid Application Development
As we are Rapid Application Development specialists, we are able to significantly reduce time to market for process automation projects.
Digital Consultancy
Our Consultancy service can help to clearly define the challenges and successful outcomes of process automation.
Find out how we can help
To have a conversation about any of these issues, contact us here
No pressure, no commitment.
FAQs
Q. What is process automation?
A. Process automation means using technology to streamline manual workflows and repetitive tasks. This helps free up resources, increase efficiency, and reduce errors.
Q. How does process automation improve efficiency and productivity?
A. Process automation reduces the need for hands-on work, freeing up team members for more complex tasks. This boosts productivity and helps organisations to scale effectively.
Q. How does process automation contribute to a better customer experience?
A. Manual processes can lead to mistakes, delays, and slower turnarounds, which can result in a poor customer experience. Process automation offers quicker responses, more consistency, and personalised, data-driven customer service, offering an all-around improved experience.